Frequently asked questions

How fast is my receptionist ready?

Minutes. Complete checkout, and she's answering her own phone number — usually before you've finished your coffee.

Does she get her own phone number?

Yes — a real number, in your preferred area code when one's available. Forward your business line to it, print it on your door, or both.

What do callers actually hear?

A natural voice that answers with your business name, takes a proper message — caller's name, number, what they need — and answers questions you've taught her (hours, prices, service area). She always tells callers she's automated. Want proof? Call a live one: +1 (425) 587‑8505.

How do I teach or correct her?

Two ways: tell her by voice (call her, say "this is the owner," and teach), or edit her memory in your portal — every fact she knows is listed there, editable and deletable.

What happens to the messages she takes?

You get an email summary of every call, plus a clean morning digest. Nothing to install, nothing to check — it's in your inbox.

How many minutes do I get?

The Line includes 30 minutes/month, Front Desk 120, Office 400. If you run over, minute packs are one click in your portal. We email you as you approach your limit so there are no surprises.

Can I cancel anytime?

Yes, from your portal — no calls, no guilt trips. She stops answering, and we hold her number 60 days in case you return, then release it.

What about emergencies?

She tells anyone with an emergency to hang up and dial 911 — always, on every plan. She's a receptionist, not an emergency service, and we're honest about that.

Is my data (and my callers' data) safe?

Calls are processed to take messages and make your summaries — that's it. We don't sell data, don't train public models on it, and your assistant's memory belongs to you (export it with one click). Full details in the privacy policy.

What if something goes wrong or I need help?

Email receptionist@genieforge.com or reply to any report email — a human reads every message and responds within one business day, usually much faster.

Still unsure? Get your number for $9/mo — if she's not for you, cancel from the portal in two clicks.
Get your business number →

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